This workshop has been designed for all management and front-line employees.
As a result of participating in this program, participants will:
- Be aware of the impacts of attitude
- Understand how to communicate clearly
- Listen effectively to what others are telling them
- Ask questions to gather information and clarify
- Know how to get others to take action
- Be able to disagree without starting an argument
As a result of participating in this workshop, participants will be equipped with the skills to communicate effectively.